Why should you have an AI Chatbot?
An easy-to-integrate smart chat solution that answers customer questions 0-24, helps navigate between products/services, and supports sales.
The Chat agent answers relevant questions based on the content of the website/store and the uploaded knowledge base, in the tone of your company. It generates leads from incoming visitors, which it sends to you immediately.
You will not only get a customer service representative, but also a salesperson who will convert the interested party into a customer.
01. Works on any website
02. Tailored to your company
03. Fast return
Introduction of AI Chatbot
Imagine an employee who works 24 hours a day, never makes mistakes, knows 100% of your business, all your products and services. In addition, he is also a professional salesperson who sees your calendar and not only answers questions, but also fills your calendar with customers or converts interested parties into customers.
Our chat agent helps your business take advantage of the opportunities provided by AI for more efficient customer service, customer management, automated processes and a better user experience.
How is the introduction done?
We get to know your business and your goals. We will discuss which AI agent is the best fit for your company.
Using your current website and the available knowledge base, we train the AI agent. We precisely define your tasks, what you can and cannot do.
We tailor the AI agent to the look of your website. We adjust its appearance and functions.
You only need to place a script in your website and it already works.
We refine the operation of the AI agent on a weekly basis based on the results. In the case of new services and products, we expand the training, and in case of changes, we update the knowledge base.
Frequently asked questions
An AI chatbot is a virtual assistant powered by artificial intelligence that can communicate with your website visitors in real time in natural language. It learns the contents of your business and, based on that, answers customer questions, helps with the purchase or even converts the interested party into a customer.
A traditional chatbot gives pre-programmed answers, while an AI chatbot is able to understand the meaning of questions, recognize connections, and give natural, human-sounding answers — without having to be taught every possible question separately.
The chatbot can be inserted into any website or webshop, but it can also be integrated into landing pages, advertising campaigns, or internal customer service systems.
Simpler versions can be implemented in a few days, while training and integration of a unique, enterprise-level chatbot can take 1-3 weeks. The exact time depends on the amount of data and the number of integrations.
The chatbot learns from the texts of your website, your documents (e.g. FAQ, product descriptions, PDFs, doc, txt) and the specified knowledge base. It only responds based on the information you have authorized, so your data is safe.
Although the AI chatbot works independently, it is recommended to regularly monitor the conversations in order to refine the knowledge base and further increase the accuracy of the answers. It is recommended to regularly update the knowledge base of the chatbot so that newer pages, services, and products are also included.
Yes. The default language is usually Hungarian, but by default it will answer in the language in which it is asked.
The AI agent tries to guide the conversation in such a way that the simple interested person asks for an offer and makes a purchase. If you feel that the interested party is open to the request for an offer, ask for their contact details and send them to the specified sales email address, or send them to the company’s own CRM system as a request for an offer.
Yes. The AI agent has limited memory. In the basic case, the size of the knowledge base can be 40MB and it can handle 2000 messages per month. An extended package is of course possible, but this is usually more than enough.
- The AI agent can be integrated with the Stripe payment system. For example, you can request an invoice or change the customer’s subscriptions.
- Integrable Stack for internal communication, e.g. sends a message to a channel.
- It can also be integrated with Calendly, so you can see your calendar and book in it.
- It is possible to connect a webhook, so the range of possibilities is unlimited.